Qisahn.com is HIRING

We are www.qisahn.com, a leading video game shop based in Singapore. Our core product is our all in one shopping cart, point of sale and inventory management system.

We spent 9 years navigating and succeeding in the “click and mortar” business. Traditional brick and mortar stores now however no longer have the same luxury of time. Retailers are facing greater pressure than ever to be online, or be irrelevant. We are certain this is the product all retailers need.

Central to our success is our all in one shopping cart, point of sale and inventory management system. This fully integrated system was developed in-house. Our system drives over $6 million in sales annually to our otherwise nondescript shop, located in an outdated shopping mall.

We plan to introduce our integrated system to like-minded retailers in 2017.

We need you to achieve our goals. We are hiring Livehelp (Customer Service Agent) (2).

Position: Livehelp (Customer Service Agent) (2)
Job Scope
  • Provide Qisahn.com customers with awesome service
  • Reply to customer queries on LYN, Chatbox, Facebook, and other platforms
  • Troubleshoot issues reported by customer on Ticket platform
  • Assist in online administrative duties (Product Listing, Payment checking, etc)
Requirements
  • You MUST be fluent in English (spoken and typed);
  • Passion for Customer Service;
  • Technologically Savvy
  • Possess fast and stable internet connection(you need to answer phone calls)
  • A Responsible Individual
  • Malaysian living in Malaysia preferred.
  • A quiet environment to answer phone calls (Work from home!)
Job Hour
  • Morning shift - 10am to 6pm
  • Evening shift - 6pm to 12am
Remuneration
  • Up to RM12 per hour. Trainee start from RM3 per hour
Additional Information

Please submit your resume to zain@qisahn.com