If your console is still under local warranty, please go to Sony. If your console is under store warranty, please send us a video or images supporting the issue via https://qisahn.com/contact_us and we will get back to you as soon as possible with an update to repair your console.
For general repairs, please send in your console or accessory to our shop located at https://qisahn.com/locate_us
If your console can’t be repaired
- and it is under store warranty, a replacement set will be given to you
- If not, your console will be returned and you will not be charged.
PS5 - Disc Drive Repair - S$210
If your console cannot eject, insert or read the disc, it is considered a disc drive issue.
PS5 - Power Supply - S$180
If you are unable to turn it on, it may be a power supply issue.
PS5 - Motherboard - S$240
Blue Light Of Death, System Update Loop, Unable to start up would mean motherboard issues.
For motherboard repairs, please assume that saved data will be wiped and reformatted.
Success Rate: ~70%
*All the repairs above may take around 3 to 5 weeks to complete.
*Qisahn.com reserves the right to take more than 1-2 months should any other issue be found that requires more time to be fixed and you will be contacted if such cases occur.
*All prices shown are only estimated prices. The final price for repair will be finalized upon inspection by our store staff or our technician.
*Replacement parts used are original but parts are subject to stock availability. If original parts are not available, third party parts are used instead.