Product Description
Before sending in for repair:
- Please ensure all data on your device is backed up, regardless of the issue.
- Kindly remove all game discs / cartridges from your device, whenever possible. We will not be held responsible for any physical games that are left inside the device during the repair process.
Repairs are available upon inquiry.
For general repairs or if your console is under store warranty, and you'll like us to diagnose the issue for you remotely, please email videos or images of the issue. Otherwise, simply head to our store for us to better assist you.
Repair prices are as per quoted and repairs cannot be cancelled once we accept the console/accessory. If in the unfortunate event that the repair cost is higher than quoted, for example due to wrong diagnosis, customer will be contacted for either top up of repair fee or cancellation of repair with full refund.
We use original parts only. If no original part is available, you will be contacted.
If your console can’t be repaired
- and it is under store warranty, a replacement set will be given to you
- If not, your console will be returned and you will not be charged.
All repairs come with 1 month warranty