Steam Deck Repair Service

Before sending in for repair:

• Please ensure all data on your device is backed up, regardless of the issue.
• Kindly remove all game discs / cartridges from your device, whenever possible. We will not be held responsible for any physical games that are left inside the device during the repair process.

If you'll like us to diagnose the issue for you remotely, please email videos or images of the issue. Otherwise, simply head to our store for us to better assist you.

Repair prices are as per quoted and repairs cannot be cancelled once we accept the console/accessory. If in the unfortunate event that the repair cost is higher than quoted, for example due to wrong diagnosis, customer will be contacted for either top up of repair fee or cancellation of repair with full refund.

We use original parts only. If no original part is available, you will be contacted.

All repairs come with 1 month warranty.