If your console is still under local warranty, please go to Microsoft. If your console is under store warranty, please send us a video or images supporting the issue via https://qisahn.com/contact_us and we will get back to you as soon as possible with an update to repair your console.
For general repairs, please send in your console or accessory to our shop located at https://qisahn.com/locate_us
If your console can’t be repaired
- and it is under store warranty, a replacement set will be given to you
- If not, your console will be returned and you will not be charged.
Xbox One - Disc Repair - S$150
If your video game disc cannot be ejected, inserted, or unable to read, it is considered a disc drive issue. Everything else is considered a motherboard issue.
On-the-spot required is not available and 1-2 months is required to fix due to high volume.
Qisahn.com reserves the right to take more than 1-2 months should any other issue be found that requires more time to be fixed and you will be contacted if such cases occur.
Xbox One - Motherboard - S$230
For motherboard repairs, please assume that saved data will be wiped.
On-the-spot required is not available and 1-2 months is required to fix due to high volume.
Qisahn.com reserves the right to take more than 1-2 months should any other issue be found that requires more time to be fixed and you will be contacted if such cases occur.
Succes Rate: ~40%