If your console is still under local warranty, please go to Maxsoft. If your console is under store warranty, please send us a video or images supporting the issue via https://qisahn.com/contact_us and we will get back to you as soon as possible with an update to repair your console.

For general repairs, please send in your console or accessory to our shop located at https://qisahn.com/locate_us
If your console can’t be repaired 

• and it is under store warranty, a replacement set will be given to you
• If not, your console will be returned and you will not be charged.

Switch/Switch Lite - LCD - S$160

If your console screen has cracked or having issues such as no display but there are sounds, an LCD repair is required.

On-the-spot repair is not available and 1-2 months is required to fix. 

Qisahn.com reserves the right to take more than 1-2 months should any other issue be found that requires more time to be fixed and you will be contacted if such cases occur.

Switch/Switch Lite - Charging Port - S$160

If your console is not starting up properly such as being stuck on the loading screen after being switched on, it is likely a motherboard issue. If your console has issues with charging properly, either the Switch AC adaptor is faulty or a charging port repair is required.

On-the-spot repair is not available and 1-2 months is required to fix. 

Qisahn.com reserves the right to take more than 1-2 months should any other issue be found that requires more time to be fixed and you will be contacted if such cases occur.

Switch/Switch Lite - Motherboard Repair - S$210

If your console is not starting up properly such as being stuck on the loading screen after being switched on, it is likely a motherboard issue. For motherboard repairs, do assume that saved data will be wiped. 

On-the-spot repair is not available and 1-2 months is required to fix. 

Qisahn.com reserves the right to take more than 1-2 months should any other issue be found that requires more time to be fixed and you will be contacted if such cases occur.

Success Rate: ~60%

Switch/Switch Lite - Others - S$75

If your Joy-con can't charge, the game card can't be read, no sound, buttons unresponsive, or overheating, then they are included in others category.

Switch/Switch Lite - Battery Replacement - S$75

If you are experiencing weak battery which is running out too fast or is unable to charge.
On-the-spot repair is only available if the technician is on duty. This will take about 20-30 minutes.
Otherwise will take about 2 days to complete.

Qisahn.com reserves the right to take more than 20-30 minutes / 2 days should any other issue be found that requires more time to be fixed and you will be contacted if such cases occur.

Switch Lite - Analog Stick - S$30